Shipping policy
<p><strong>Burnie's Shop Shipping Policy</strong></p>
<p><strong>06/06/2026</strong></p>
<h3>1. Order Processing Time</h3>
<ul>
<li>Orders are processed within <strong>1–3 business days</strong> after payment confirmation.</li>
<li>We'll send you a confirmation email with tracking details once your order ships.</li>
</ul>
<h3>2. Shipping Methods & Delivery Times</h3>
<p>We partner with trusted suppliers to deliver your pet's essentials safely. Estimated delivery times:</p>
<table>
<tr><th>Region</th><th>Estimated Delivery Time</th><th>Notes</th></tr>
<tr><td>United States</td><td>7–15 business days</td><td>Tracking available</td></tr>
<tr><td>Canada</td><td>10–20 business days</td><td>Customs may cause delays</td></tr>
<tr><td>UK & EU</td><td>10–20 business days</td><td>Duties/taxes may apply</td></tr>
<tr><td>Australia & NZ</td><td>12–25 business days</td><td>Remote areas may take longer</td></tr>
<tr><td>Other Countries</td><td>15–30 business days</td><td>Contact us for details</td></tr>
</table>
<p>Please note: Delivery times are estimates and may vary due to supplier location, customs, or seasonal demand.</p>
<h3>3. Tracking Your Order</h3>
<ul>
<li>Once shipped, you'll receive a tracking link via email.</li>
<li>Tracking updates may take <strong>2–5 business days</strong> to appear.</li>
</ul>
<h3>4. Customs, Duties & Taxes</h3>
<ul>
<li>International orders may be subject to customs fees, duties, or taxes.</li>
<li>These charges are the buyer's responsibility and vary by country.</li>
</ul>
<h3>5. Delays & Lost Packages</h3>
<ul>
<li>While rare, delays can occur due to weather, customs, or carrier issues.</li>
<li>If your package is lost or delayed beyond <strong>30 business days</strong>, please contact us at <strong>burnegene@icloud.com</strong> for assistance.</li>
</ul>
<h3>6. Contact Us</h3>
<p>Questions about shipping? We're here to help!</p>
<p>📧 For shipping questions or issues, please contact us at <strong>burnegene@icloud.com</strong> or call <strong>(504) 650-4602</strong>.</p>
<p>💡 <strong>Pet Safety Note:</strong> Please inspect items before use, since shipping can sometimes cause packaging damage.</p>